Fulfilment

Speak to a fulfilment expert today. Get a quote comparison with your current provider.

Simplicity

We want to reduce admin for our clients.  Just send your stock to us and let us take it from there.  No need to fill in forms, just email your account handler.

Many fulfilment companies will not accept goods from clients unless they have been specifically palletised/labelled to exacting standards.  Multiple-page forms completed, product and supplier codes supplied…snore…

We consider this our job!  We will book the kit in, label and re-stack before putting away.  You then receive a Goods Received Note listing the details, it’s that simple, no fuss

 

RG client portal

At the heart of the client experience is the RG client portal.  An online service giving you and your team live inventory, orders and reporting information.

Virtual warehouses or “Projects” are used to apportion stock within an inventory list and enable a clients to arrange stock within the list and cost centres to best suit their organisation.

Stock item images, categorisation, expiry dates, low-stock warning levels, quality control information and notes are all recorded in the RG client portal. Designed in direct consultation with clients, and honed over 20 years, it is a valuable stock management tool

 

Packing

RG have a proud heritage of high quality packing.  Since our beginnings in the 1940’s as an export packing company, we have handed packing knowledge through generations of warehouse staff.

Most of our operatives have been with us for many years and nearly all live within walking distance.  Their experience and skill guarantee we provide packing presentation of which your brand would be proud.

Poorly packed or weak transit cartons can result in goods arriving damaged, which is why we insist on using strong materials.  Double walled cardboard cartons and ribbed gummed packing tape are essential for appearance and protection

 

Speed

We speak to so many clients who complain about their previous poor experience of fulfilment services….“they are happy to take our stock in, but it takes days to get anything out!”.

Our delivery drivers are dropping same-day orders all day, every day.  Our overnight carriers are delivering consignments ordered up to 4pm the previous day.

 

Handling

All warehouse processes are performed by hand with minimal automation, ensuring flexibility and that we are able to give your stock the TLC it deserves.

Pick & Pack

Products, print, prizes, perishables – we pick and pack your goods with care, from the simplest insert and mailing, to fancy packing, presentation gift packs and special requests.

When presentation is key, trust our 70 years of experience to design a bespoke solution for your brand.

We hold dozens of different box sizes, packaging systems, protective packs for any kind of product. Speak to an expert now.

Folder & kit collation

We insert millions of collateral pieces into event folders every year for some of the worlds most recognisable brands.

Goodie bags for seminars, from simple print insertions to complex, bespoke folders, bags and gift boxes – our experience here adds real value to the how your brand reflects.

Loan stock programmes

A specific module within the RG client portal handles Loan Stock, meaning any item can be denoted (once despatched) as being “on loan” and therefore requires collection from the recipient, checking back in, quality control and restocking.

This bespoke functionality was designed under consultation with clients and enables us to handle complex loan projects with minimal client input.

Interfacing

We have ready-made interfaces for the back-end of your website, which can reduce admin to the bare minimum.

Any new interface or extra functionality can be designed by our IT partners Newline Computing.

Competitions

Our inbox, call centre, PO box and FREEPOST address services can be utilised to handle any competition or response project.

All incoming communications are processed daily and verification data or campaign specific information is reported to your requirement.

Mailings

Mail shots / competition prize-winners / product sampling – we cover them all.

Hospitality events

We offer an event support package which not only includes the receipt of your stock, handling, reporting, management and delivery but also the collection and washing of glasses and bar kit afterwards.

We are proud of the association we have with the world’s leading drinks brands and their events. Speak to an expert now.